New Employee Orientation(NEO) is a CD-ROM based multimedia program developed to introduce an employee to your Company's expectations. This program contains in-depth information, and is delivered in 4 lessons consisting of:

1. Company expectations
2. Professional communications
3. Service measurements
4. Performance goals

NEO gives the student feedback and remediation when needed and provides accurate and immediate statistics at the completion of the course.

Professional customer service is a need every company has. Becoming a professional in today's workplace is a crucial requirement and in some cases can determine success or failure for a company. We need to ensure that we succeed in providing top quality service to our customers at all times.

Product Marketing & Management's computer based training is founded on a sound business plan and can be customized to fit your needs.